Being ‘Design-Ready’ - The Organisation as the Student

workshop – 120 min | Feb 4 – 1:30

As human-centred design becomes increasingly adopted by organisations as a key problem-solving approach, organisations are growing their in-house design teams to meet the internal demand. While there is a desire for educated and experienced designers, there is also a trend towards design projects being done by staff with little or no design experience.

While we believe providing design training for in-house staff will not replace the need for experienced designers, if we want organisations to become environments in which design approaches can flourish, education of staff at all levels about design has a place. This poses questions of who the student is, what it is they need to learn, the best approach, and to what outcomes? And if designers are to become educators for their organisation, what skills do they need?

In this session we will seek to create discussion on: - The trend towards organisations growing their in-house design capability, what it means to train designer as opposed to staff who are ‘design-ready’. - Approaches to design education for non-designers, including traditional training, coaching and mentoring, and apprenticeship models, and the challenges and benefits of each - The role of designers as educators, and the skills needed. - The role of educating the organisation in growing organisational design maturity, and how design education programs might help organisations become environments where design is part of their DNA. Share examples of growing in-house capability across industries.

Karina Smith

Karina Smith
Meld Studios, Australia

About the speaker

Karina Smith

Karina Smith

Meld Studios, Australia

Karina is an award-winning designer, educator and humanist who has worked with some of Australia’s largest corporations, governments and social-enterprises. She has over 20 years of experience using the design process to untangle complex problems of the world we live, helping businesses to build deep empathy with their customers and deliver solutions that make people’s lives easier and lovelier.

Karina works alongside teams within organisations to help build their design capability, and helps organisations become better versions of themselves by working with leaders, teams and individuals to adopt a human-centred culture and ways of working.

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