Beyond the IxD Degree Program: Why and How Industry and Academia Should Partner Around Pedagogy

talk – 30 min | Feb 4 – 10:00

For a decade, the conversation between IxD professionals and academics has focused on which skills we should teach—either via industry training programs or updated academic curricula—in order to best prepare designers to tackle the ever-evolving nature of the design problems we face across diverse industries and society. This talk considers the reasons why the answer may not lie in creating new curricula or training programs, but in studying and sharing explicit pedagogies (how to most effectively teach UX/IxD skills and knowledge) with instructors in related disciplines and each other. Stories from academic and professional training contexts will reveal the challenges of teaching user experience design topics to college students and mid-career professionals today, and offer practical solutions for how industry and academia can work together in low-cost, high-impact ways to help students to be ready to tackle designing-for-interactions topics wherever they encounter them professionally.

Dianna Miller

Dianna Miller
Syracuse University, United States

About the speaker

Dianna Miller

Dianna Miller

Syracuse University, United States

Dianna Miller is interested in how a systems approach to design can help individuals and organizations improve and transform the products, services, and institutions we all rely upon. Recently she has conducted user research and service design strategy for health care, financial service, and national retail clients at Essential Design and led Design Thinking workshops for executives through Fidelity Investments’ Center for Applied Technology.

Miller was professor and program coordinator for the service design B.F.A./M.F.A. program at the Savannah College of Art and Design and introduced service design tools and practices as a principal in the Design Systems Group at eBay. She spent the better part of two decades in Silicon Valley designing for such digital service platforms as WebEx, American Express, Microsoft’s WebTV, Apple, and Disney.

In 2003, Miller completed graduate studies at the Interaction Design Institute Ivrea, Italy.

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